Q: Where is The Soul Zanzibar Beach Hotel & Spa located?
A: Our hotel is located on the beautiful tropical island of Zanzibar, in Pwani Mchangani, East Coast, offering a serene beachfront escape for single travelers, couples and families.

Q: What is the check-in and check-out time?
A: Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out are subject to availability, reach us by e-mail or WhatsApp for more details.

Q: Do you offer airport transfers?
A: Yes, we provide private airport transfers for an additional fee. Please contact us in advance to arrange your pick-up. We take care selecting our drivers to provide for you comfortable and safe trip.

Q: How can I book a stay at your hotel?
A: You can book through our website or you can contact us by e-mail or WhatsApp for personalized assistance.

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard), bank transfers and cash payments in USD, EUR or Tanzanian Shillings. As a lot of places in Zanzibar don't provide credit cards payments we recommend to pay in cash (don't worry about bringing cash, safe box is provided in each room for your money, passport and any other valuable belongings). We charge all payments for accommodation and local tax upon arrival

Q: What is your cancellation policy?
A: Our cancellation policy depends on the rate booked. Please check the terms during booking or contact us for details.

Q: What room types do you offer?
A: We offer Deluxe Suite with Sea View, stylish Deluxe Double rooms with Sea View, Double rooms with Sea View, Double rooms with Garden View and Triple rooms with Garden View, all designed for comfort and relaxation.

Q: Do rooms have air conditioning and Wi-Fi?
A: Yes, all rooms are equipped with air conditioning and complimentary high-speed Wi-Fi.

Q: Do you have a swimming pool?
A: Yes, our hotel features a stunning swimming pool overlooking the ocean.

Q: Is there a spa at the hotel?
A: Yes, our spa offers a range of relaxing treatments and massages.

A: Zanzibar is a beautiful, tropical destination all year round. The island enjoys warm temperatures and sunny weather throughout the year, making it perfect for a beach holiday at any time.

While April and May can bring occasional rainfall, it’s still warm and lush — and many guests enjoy the peaceful, green atmosphere during this time. Like many places around the world, weather patterns are changing, so each month can offer its own unique charm.

Whether you're looking for sunshine, romance, relaxation, or adventure Zanzibar welcomes you year-round with open skies and warm breezes.

Q: What facilities hotel offers?
A: The Soul Zanzibar is a beach hotel designed for couples, families and honeymooners seeking peace, comfort and elegance. Located directly on a pristine white-sand beach, the hotel features a beautiful turquoise swimming pool, a beachfront restaurant and bar with ocean views and a tranquil spa offering relaxing treatments.

All rooms are stylishly furnished with a blend of natural materials and modern comfort, featuring air conditioning, private terraces and garden or sea views. Guests can enjoy complimentary Wi-Fi, sun loungers by the beach and personalized service from our dedicated team.

Whether you're here to unwind, celebrate love or explore the beauty of Zanzibar, The Soul Zanzibar offers everything you need for an unforgettable stay.

Q: What is the smoking policy?
A: Smoking is not allowed inside the rooms. Guests may smoke only in designated outdoor areas (for example terrace outside the room). Thank you for respecting our policy and helping us maintain a fresh and comfortable environment for all.